This Privacy Policy describes how SOTA Group Electrical collects, uses, and discloses your personal information when you use our services.
We may collect personal information from you in a variety of ways, including, but not limited to, when you:
The types of personal information we may collect include:
Such as your name, email address, phone number, and physical address.
Information about the electrical services you need or have received.
Such as payment card details and billing address (processed securely by third-party payment providers).
Any other information you voluntarily provide to us.
We use the information we collect for the following purposes:
To fulfill your requests for electrical services, schedule appointments, and perform the work.
To respond to your inquiries, provide quotes, send service updates, and follow up after a job is complete.
To process payments and send invoices.
To improve our services, maintain our business records, and for administrative purposes.
To meet our legal and regulatory requirements.
We will not sell, rent, or lease your personal information to others.
We may share your information with:
We may share information with trusted third-party service providers who assist us in our operations, such as payment processors, scheduling software, and email marketing services. These providers are only given the information necessary to perform their specific functions and are required to keep your information confidential.
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our customers or the public.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
You have the right to access, update, or request the deletion of your personal information. If you have any questions or wish to exercise these rights, please contact us using the information provided below.
We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at: